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Side-by-side comparison

Tawk.to vs Tidio

Compare pricing, features, integrations, and use cases without juggling tabs. One canonical profile for each tool — researched side by side.

Tawk.to logo

Customer Support

Tawk.to

to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

4.41,116 reviews
Tidio logo

Customer Support

Tidio

Live chat and AI chatbots for small businesses

4.71,642 reviews

At a glance

Pricing model

freemium

freemium

Starting price

See website

Free plan available

Rating

4.4 / 5

4.7 / 5

Category

Customer Support

Customer Support

Features

tawk.to

Live chat for websites

WYSIWYG Support

Real time collaboration

Live Support Chat

Visitor tracking

Triggers

Chat history

Online chat

Lyro AI assistant

Visual chatbot builder

Live visitor list

Integrations

Shopify

WordPress

HubSpot

Mailchimp

Zapier

Best for

Tawk.to workflows

Live chat for websites workflows

WYSIWYG Support workflows

Real time collaboration workflows

Shopify store support

Lead capture on websites

After-hours FAQ handling

Tawk.to pricing

Standard

See website

  • tawk.to
  • Live chat for websites
  • WYSIWYG Support
  • Real time collaboration

Tidio pricing

Free

$0

  • 50 live chat conversations
  • Basic chatbot
  • Email support

Communicator

$24.17/mo

  • Unlimited live chat
  • Visitor insights
  • Integrations